Behavioral Alerts are accessed via the marketing autopilot. Click the Marketing Autopilot button on the left-hand side, then find the behavioral automation box on the page.
Behavioral alerts are triggered when a registered lead does something that kvCORE recognizes.
The specific actions that kvCORE monitors are as follows:
- Lead re-visits after 14 days
- Lead visits the site 5 times in the last week
- Lead viewed 5 properties in the last day
- Lead viewed 10 properties in the last week
- Lead viewed property 3 times
- Lead favorites a property
Automation By Status
By default, the system will automatically monitor your contacts in the following statuses:
You can toggle on or off alerts for any of your statuses on the whole.
We recommend leaving this automation on, as it's a guaranteed way to have a second pair of eyes on your leads 24/7, reaching out to them automatically in case they do anything interesting.Agent Alerts
As well as sending emails and texts to your leads, you can also be notified of these actions that your leads take. These alerts to you are controlled separately.
These do not toggle the alerts on or off, they only toggle the notifications to YOUÂ on or off. If you find you are getting too many notifications from kvCORE, you can control them using these switches.